Basic
Companionship and a daily check-in for someone who is mostly independent.
$50.00
per month
- 2 scheduled visits a week
- Medication prompts
- Light housekeeping
- Monthly wellbeing report
Plans
Pick the plan, then add the hours
The plan fee covers coordination, reviews and the on-call line. Visit hours are billed on top at the rates below, quoted in writing before anything starts.
Standard
Daily personal care with a named carer and a nurse-reviewed plan.
$70.00
per month
- Daily visits, 7 days
- Personal care and meals
- Named carer and a backup
- Quarterly nurse review
Professional
Complex or clinical needs, including overnight and live-in cover.
$90.00
per month
- Twice-daily or live-in cover
- Registered-nurse tasks
- Hospital and GP liaison
- Family portal and 24/7 line
Hourly rates
What the visits themselves cost
Every rate is quoted in writing before care starts, and held for twelve months from your start date.
- Weekday visit, per hour$28
- Evening, weekend or bank holiday$34
- Waking night, per night$210
- Registered-nurse tasks, per hour$46
- Live-in care, per week$1,150
Never charged
What you are not billed for
- The first assessment visit, however long it takes
- The written care plan and every quarterly review
- Introducing your named carer and their backup
- The 24/7 on-call line, whether or not you use it
- Rearranging visits with more than 24 hours’ notice
Cancelling a visit with less than 24 hours’ notice is charged at half the hourly rate, because the carer is already rostered. That is the only late fee we have.
Talk it through at the assessmentFees and insurance
How people usually pay
Private pay
Invoiced monthly in arrears against the visits actually delivered. Card, transfer or direct debit.
Insurance
We invoice most long-term care policies directly once you send us the policy number and the insurer confirms cover.
Local authority
If a needs assessment has awarded you a personal budget or direct payment, we can bill it and handle the paperwork.
Dedicated home care
Stay healthy and strong to enjoy life
Tell us what a good week at home looks like and we will build the care around it — the same faces, the same hours, reviewed as often as things change.